Contact information

Contact Information

HealthTek and The MedSTORE are committed to providing responsive customer support and professional communication channels for inquiries related to products, services, consultancy sessions, training activities, educational programs, and order support.

Customer Support

For general inquiries, order support, scheduling, refunds, or service-related questions, please contact us through one of the following official channels:

Email

FrontDesk@HealthTek.Consulting

Website

HealthTek Consulting

Live Chat

Customers may also contact us through the Shopify Inbox live chat feature available on our platform when active.

Response Time

We aim to respond to inquiries as promptly as possible during normal operational hours. Response times may vary depending on inquiry volume, weekends, holidays, or the nature of the request.

Professional Communication

To help us serve you efficiently, customers are encouraged to provide:

  • Full name
  • Order or registration details
  • Contact information
  • Clear description of the inquiry or issue