Terms of service

Terms of Service

Welcome to HealthTek and The MedSTORE. By purchasing, registering for, or using our products, services, educational activities, consultancy sessions, or digital platforms, you agree to the following terms and conditions.

1. General

HealthTek provides healthcare-related consultancy, educational activities, training services, digital content, and selected products through its platforms and affiliated initiatives.

We aim to provide professional, ethical, and customer-focused services while maintaining operational sustainability and quality standards.

2. Orders & Payments

  • Orders, bookings, and registrations are subject to availability and confirmation.
  • Prices may be updated without prior notice.
  • Payments are processed through approved third-party payment gateways.
  • Customers are responsible for providing accurate contact and registration information.

3. Consultancy & Advisory Services

  • Consultancy services are provided based on professional judgment, available information, and agreed scope.
  • Advisory sessions do not constitute legal, financial, medical diagnosis, or regulatory approval services unless explicitly stated.
  • Customers are responsible for decisions made based on consultations or recommendations.

4. Training Programs & Educational Activities

  • Participants are expected to follow program rules, schedules, safety instructions, and professional conduct requirements.
  • HealthTek reserves the right to modify schedules, speakers, locations, or activities when necessary.
  • Certificates of participation may be subject to attendance and participation requirements.

5. Wajehny Educational Visits & Activities

  • Educational visits and activities are intended for learning and exposure purposes only.
  • Participants and guardians acknowledge that schedules, departments, speakers, and activities may change due to operational, safety, or healthcare facility requirements.
  • Participants must comply with all facility safety, privacy, infection control, and professional conduct requirements during visits.
  • HealthTek reserves the right to remove or refuse participation for inappropriate behavior or safety concerns.

6. Keepsakes, Souvenirs & Customized Products

  • Product images are illustrative and minor differences may occur.
  • Personalized or customized items may require additional preparation time.
  • Certain items may be produced or fulfilled through third-party production or delivery partners.

7. Intellectual Property

All logos, educational materials, branding, designs, content, and media remain the property of HealthTek or their respective owners unless otherwise stated.

Unauthorized copying, redistribution, resale, or commercial use is prohibited without written permission.

8. Limitation of Liability

HealthTek shall not be liable for indirect, incidental, operational, or consequential losses resulting from:

  • service interruptions,
  • scheduling changes,
  • third-party provider issues,
  • customer misuse,
  • or circumstances beyond reasonable control.

9. Refunds & Cancellations

Refunds and cancellations are governed by the published Refund & Cancellation Policy available on this platform.

10. Privacy

Customer information is handled in accordance with our Privacy Policy.

11. Changes to Terms

HealthTek reserves the right to update or modify these terms at any time without prior notice.